We offer a comprehensive solution that helps our customers consolidate incongruent and sub-standard support services into one manageable contract with a single point of contact.
ICS offers customizable services to help simplify the complexity of managing maintenance and support for multi-vendor.
ICS maintained portfolio includes support for OEM platforms including Cisco, Dell, Juniper, EMC, Hitachi, HP, IBM, NetApp and Oracle. With our enhanced analytics, global infrastructure and years of experience, we maintain the service level agreements that help us to gain a combined response to any kind of technical challenges faced by our customers across the globe.
For any IT support, our client's call us at our customer support center, and we tailor our support service plans to meet our customer needs. Whether you need 7x24x365 support, help desk only, pro-active network monitoring, automated diagnostics and ticket-opening, spare management or a completely reactive system - or anything in between.
Follow legislative and standard requirement such as: PCI DSS, UK DPA and ISO 9001-2008